Privacy policy

Nowledge Privacy Policy

Last updated: Feb 6, 2026

1. Information We Collect

We collect the following types of information:

Information You Provide

  • Parent/Subscriber Name

  • Email Address

  • Payment information (processed securely by Shopify; we do not store it)

  • Student first name

  • Student year in school (Freshman–Senior)

  • Any information submitted through our contact form

Automatically Collected Information

When you use our website, Shopify automatically collects device information such as:

  • IP address

  • Browser type

  • Pages viewed

  • Time spent on site

Message Interaction Information

If you interact with emails sent through Postmark, we may receive:

  • Open status

  • Click activity

  • Delivery results (bounce, spam, etc.)

We do not collect or store sensitive student information beyond first name and year in school.

2. How We Use Your Information

We use your information to:

  • Deliver personalized Intro, Standard, and Urgent reminders

  • Build and maintain an accurate send schedule

  • Improve our product and website

  • Process payments and manage subscriptions

  • Respond to customer support inquiries

  • Ensure system performance and deliverability

We do not sell or share your data with third parties for marketing.

3. How We Store and Protect Data

Your data is stored securely using:

  • Shopify (checkout + account information)

  • Airtable (subscriber records, send schedules, message logs)

  • Make.com (automation workflows)

  • Postmark (email delivery)

All systems use encryption in transit (HTTPS).
Only minimal information is collected, and only for the purpose of delivering the service.

4. Sharing Your Information

We share your information only with service providers necessary to run the Nowledge platform:

  • Shopify Payments

  • Airtable

  • Make.com

  • Postmark

These providers act as data processors and are contractually prohibited from using your information for their own purposes.

We do not sell personal information.

5. Cookies & Tracking

Shopify uses cookies to:

  • Maintain secure checkout

  • Track page performance

  • Improve site experience

You may disable cookies in your browser settings.

6. Your Rights

Depending on your location, you may have the right to:

  • Request a copy of your data

  • Request deletion of your data

  • Correct inaccurate information

  • Opt out of emails at any time

  • Cancel your subscription at any time

To request data or account actions, email:
info@autolifepilot.com

7. Children’s Privacy

Nowledge is for parents.
We do not knowingly collect information from children under 13 and do not maintain student academic records.

8. Changes to This Policy

We may update this policy periodically. The date above reflects the most recent version.

9. Contact Us

If you have questions about this Privacy Policy, contact us at: info@autolifepilot.com